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Family Hub community feedback survey
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Your participation in this survey is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point.
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In the collecting and using of your personal data for the purpose of this survey, we will at all times act in accordance with the Data Protection Act. For further information on how we process your personal data including your rights and who will have access to your personal information, please see our overall consultation and engagement Privacy Notice on our consultations and surveys webpage:
https://www.nelincs.gov.uk/your-council/engagement-consultation-and-involvement/
. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded to ensure anonymity and will remain confidential.
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Which family hub(s) do you visit?
(If you visit multiple, please check all you attend)
Central Family Hub
Immingham Family Hub
Queensway Family Hub
East Marsh Family Hub
West Marsh Family Hub
Nunsthorpe and Bradley Park Family Hub
Reynolds Family Hub
Why do you visit the family hub(s)?
(Please select all that apply)
It is near your place of work
It is in your neighbourhood
It is near a bus stop
To attend appointments
Your child(ren) has friends that attend
You have friends that bring their child(ren)
Your child(ren) enjoy the activities/groups
It is near their school
You like the staff
You like to meet and talk to other parents
Other (please state)
please tell us why
How often do you visit?
(Please select the closest answer)
How often do you visit? (Please select the closest answer)
Daily
2-4 days a week
Weekly
Every 2-3 weeks
Every month
I only attend for appointments
Which of the following activities/groups do you attend?
(Please select all that apply)
Learning through play
Stay and play rhyme time
Baby rhyme time
Drop in support (Including self weigh)
Gardening group
Baby massage
Infant feeding peer support group
Family hub summer fun days
Storytime session
Midi rhyme time
Firming foundations
Programmes for parents- Togetherness/Solihull
Portage support
Grow and Play (Navigo)
PEEP session at Babyzone
Teddy Bears Picnics
Keeping Children Safe Sessions
Mini First Aid
Volunteer Programme
Information, advice and guidance
Other
Please state
I don't attend activities or groups
Please tell us why
Is there an activity or group you would like our family hubs to deliver or you feel are missing?
What do you like about our family hub groups and activities?
They improve the health and wellbeing of your child(ren)
They help you bond with your child(ren)
They are free to attend
Your child benefits from making and playing with friends
It is a safe and inclusive environment
It has opportunities for your child to learn and develop
They provide useful advice and insight
Other
Please tell us
What could be improved with the delivery of family hub activities and groups?
From which of the following did you hear about the family hubs and activities/groups?
(Please select all that apply)
Word of mouth
Recommended by a professional (Doctor, GP, Health Visitor or Midwife)
Newsletter
NELC Facebook page
Families First Facebook page
Other Facebook group or page
Instagram
NELC Council website
Advertising (poster/leaflet)
If you can remember where you saw it please let us know
Other
Please tell us
Don't know
Where would you like to receive information and updates on the family hubs?
(Please select all that apply)
Newsletter
Email
Post
Facebook
Instagram
Other
Please tell us
Are you happy with the family hub centre facilities?
(eg. Cleanliness, toy selection, enough space, quiet areas)
Are you happy with the family hub centre facilities? (eg. Cleanliness, toy selection, enough space, quiet areas)
Yes
No
What could be improved with the family hub centre facilities?
Apart from the family hubs, do you attend any other regular groups/activities/ clubs/ events with your child(ren)
Apart from the family hubs, do you attend any other regular groups/activities/ clubs/ events with your child(ren)
-- Select --
Yes
No
What other groups do you attend?
Have you heard about our parent/carer panel that supports the development of our local offer to our families?
Have you heard about our parent/carer panel that supports the development of our local offer to our families?
Yes
No
A little
Please provide your contact details below if you would like to find out how you can be involved in our panels and have your say
Do you know that we now have a volunteer programme within our family hubs?
Do you know that we now have a volunteer programme within our family hubs?
Yes
No
Please provide your contact details in the space below to receive more information about our volunteer programme and opportunities at our local family hubs
Please share any other comments or suggestions
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